2010 Customer Survey Results
Thanks to everyone that responded to my 2010 Customer Survey. I really appreciate the positive messages and constructive advice.
This is a summary of who you are and what you told me:
42% of you visit Molly’s Tropical Plants regularly.
94% of you are based in Europe.
100% of you said your plants arrived in good condition.
100% of you were happy with your purchase.
100% of you are still happy with your purchase.
100% of you like Molly’s Tropical Plants new website.
47% of you find Molly’s Blog interesting or useful.
I’m adding new content to my Blog regularly, so hopefully you will find more useful information. Let me know if you struggle to find anything specific and I’ll make sure I put it on my To-DO list!
Special Thanks to those of you that personally commented. The following is a list of your comments:
Unique product – very hard to get in general garden centres.
Helpful advice in securing a plant that was difficult to locate.
Since the climate in the UK and in Holland is very much the same, the two hoya’s I bought have no trouble feeling at home in my house. That’s a big plus over plamts I buy in for example Bangkok.
Choice of interesting species.
The pictures and details of the various Hoyas.
Low prices, fast delivery and nice plants.
Easy to purchase, fast delivery and very good material.
Variety and useful information.
Good plants at reasonable prices.It comes across as if the business is a hobby and Molly would like other people to share in it. It’s like getting cuttings from a friend for a small charge. It’s unpretentious.
Personal contact, knowledgeable, friendly and helpful.
Too far away…
Your comments are extremely useful to me – they reaffirm that I am not upsetting anyone, and allow me to learn about what You want. Please be as critical as you like – it will help me get closer to you and improve!
Thanks again!
Molly’s Tropical Plants