FAQ | Molly's Tropical Plants | Hoya Plant Specialist

Welcome to Molly’s Tropical Plants

Molly’s Tropical Plants is an online Tropical Plants Resource specialising in Hoya Plants and Cuttings. You can view, buy and read about Hoyas. There is also an ever-growing Blog with plant-related reading and care advice.

Based in the UK, Molly’s Tropical Plants started as a hobby website, allowing us to sell the odd cutting to provide more spending money for new plants.

Thanks to YOU, Molly’s Tropical Plants is growing, and will soon be offering a wider range of products.

We love growing plants, reading about plants, writing about plants, plant photography, and in fact ANYTHING to do with plants!

Compatibility

Molly’s Tropical Plants is optimised for Internet Explorer but should function effectively on all platforms.

Feedback

Click here for buyer comments and feedback….

Availability

We change our stock regularly as cuttings become available. Please bear in mind that we also sell plants off-line so stock can go quite quickly and is generally limited. However, the items listed on this site have been set aside and are available unless otherwise stated.

Privacy Policy

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Pictures

We can email you pictures of your purchases with your final invoice – just ask and we’ll be happy to help.

P&PEurope

Orders are shipped by Royal Mail First Class or Airmail Small Packets. Insurance is available at additional cost – just email us for a quotation.

Overseas buyers are repsonsible for their import laws. If you are not sure, please contact us.

Rest of the World

Sales outside Europe are not practical due to import restrictions. and transit costs. We do not supply phytosanitary certificates.

If you are buying from overseas, please email us at mollysplants@btinternet.com for comfirmation of import laws.

We cannot be held responsible for loss or damage in transit but we always keep proof of posting. This helps in the event of claiming for lost or damaged post.

Returns

Returns are accepted for genuine reasons. You are responsible for return postage.

We guarantee that your items will leave our shop in excellent condition. They are packed carefully with plenty of packaging to insulate and protect.

We do not post over the weekend to ensure that your plants are not in the postal system for too long. Whilst they will cope with the journey, we prefer to ensure faster delivery, for the sake of your plant.

If there is a problem with your purchase, please email us as soon as possible. We want you to be delighted with your purchase and will do everything we can in order to rectify any issues.

Deliveries may be delayed in order to ensure good conditioning of your purchases. If this is the case we will inform you and explain your options, which will include cancelling at no cost to yourself.

We will not use your information to do anything other than complete your purchase.

Image Ownership and Copyright

All Images on our website have been taken and produced by us and are our property, or have been used with the permission of the owner. We do not steal anyone’s photos and don’t want you to steal ours. However, we can’t do much about it, so if you do use our material, please grant us the courtesy of quoting my website or leaving a link. Thanks for your consideration.

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